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Terms and Conditions

  1. The prices applicable are as per shown. All prices quoted are subject to VAT at the standard rate as and when applicable. Balancebest Ltd reserve the right to alter prices at any time before the delivery of goods and upon any such alteration being communicated to the customer, the customer shall be bound to pay the altered prices.

  2. A re stocking charge of 20% will be made for goods ordered and returned. Please note Balancebest does not operate a sale or return policy. Any goods returned will be at the discretion of Balancebest on prior agreement.

  3. All orders placed need to be over £10 net value (this does not include additions)

  4. All items purchased from in the sale are non returnable.

  5. Terms of payment are credit/debit card, BACS payments can be made by arrangement.

  6. Balancebest will need to be notified of any errors on orders or invoices within a 48 period of delivery. 

  7. All deliveries will be sent the cheapest way possible and are subject to change.

  8. Balancebest does not except liability for any parcels which are delayed by the courier.

  9. Balancebest use a third party delivery service, in rare circumstances this can result in delays in parcels which is out of our hands. We will however endeavor to rectify the situsation to the best of our ability.

  10. Please note that any pre orders will not be shipped unless requested by customer which may incure a carriage cost.

  11. Bapia Members receive 10% of the list prices. please add bapia membership number when checking order out. (discount will be applied when invoiced)